We pride ourselves on our customer service. In the rare event that you have a problem with your item; please contact us and we'll be happy to help.
Please Note:- Cancellations / Returns will only be accepted if received within 14 days of the customer receiving the goods.
For hygiene reasons the cellophane will still need to be on the racket handle with no sign of usage on the racket. Additionally none of the brands give any warranty on string breakage as this is an unquantifiable problem.
On receipt of the returned item and its satisfactory inspection, refunds will be issued usually within 3 business days.
Please note that we are not responsible for refunding your postage charge should the item be returned due to the fact it is not to your personal liking upon arrival with you,in this situation the return postage cost is the buyer's responsibility.
Where an item has been returned and is clearly faulty we will of course refund postage charges in full.